Q: What is the minimum amount required when mailing scrap in the PMR postage-paid box?
A: None, but at least please send enough to cover the cost of postage.

Q: When can I receive my payment?
A: Once we receive the merchandise the payment is mailed out within a week or less. For more complicated settlements such as grindings, filings and sweeps it will take longer since the process is more time consuming and complicated.

Q: I do not want to mail in the jar, can a person pick it up?
A:We have representatives traveling around the country. However the pickup date will depend if a representative will be in your metro area and may take a while. Please call 1-866-387-7991 to schedule a pickup.

Q: I prefer not to have the crowns weighed inside the dental clinic. Can we meet outside or at my home?
A: Yes, just tell us when and where.

Q: My scrap has teeth or enamel attached to it, is it acceptable?
A: Absolutely. Most of our scrap has teeth or enamel attached to it. It is separated by our metal refining process and organic matter is simply burned off by the intense heat of the melting process.

Q: What metals do you purchase and pay for?
A: We purchase any metal bearing scrap that might contain precious metals such as Gold, Palladium, Platinum and Silver. These are present in many dental alloys and PFM’s that contain metal. There are other dental alloys however that has no scrap value such as Titanium and Chrome Cobalt.

Q: How am I sure that I will be satisfied with the payment for my scrap? I’ve never sold before.
A: Just let us know if you would want an estimate before receiving a check. We would then call you what the amount is, and if it’s a go we will send you a check, if you change your mind we will send back your scrap.

Q: I have multiple offices; I would need more than one jar. Can you send me more than one jar?
A: Absolutely. We want to make it convenient as possible to collect scrap. Just fill out the contact form for your other locations and we will send the containers for free.

Q: Does white gold or regular PFM’s have any worth? Should I bother saving and sending this material?
A: Well “white gold” or semi precious metals do have value it is certainly not as much as Yellow Gold crowns but its sheer amount makes up for it. Semi precious or PFM crowns contain silver, palladium and a small amount of gold. In our experience most dental practices generate $180 or more a year in PFM scrap alone. Yes, you should! Usually it is a mixture known as “semiprecious,” which contains silver, palladium and a small percentage of gold.